Shipping Policy

Free shipping for orders over $100 before tax! 
Low flat shipping rate of $12 for orders under $100 before tax! 

One Pretty Girl will process each order within 1-3 business days, and your order usually ships within 1-5 business days (special order items may take longer). Once your order has been shipped, standard ground shipping takes between 6-12 business days to arrive at your door. Please note that on occasion, shipping may experience delays due to inclement weather and/or holidays.

For shipments to Toronto and GTA areas, certain products may arrive at your door within 2 business days, through our in-house delivery team.

If you do not receive an email within 3 business days of placing your order, we may be transferring some or all of your ordered items from our London, England location to our Toronto location. Once we receive your items, we will ship it out and send you an email with your shipment tracking information. It will definitely be worth the wait, so no need to worry!

We ship to any physical address (we cannot accept P.O. Box addresses). Send us an email for special requests – we’re here to help!

For any questions or concerns we can be easily reached at hello@oneprettygirl.com.